Accessibility
This accessibility statement applies to www.loveessex.org.
This website is run by Essex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is.
We know some parts of this website are not fully accessible:
- some page headings are used incorrectly and could confuse users as to the pages purpose
- some page titles are not clear as to the pages content
- some link text is not descriptive of the destination
- some pages have text that does not meet the minimum contrast requirements
- some pages have focus styles which are difficult to see
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email the Equalities and Partnerships Team. We’ll consider your request and get back to you in 20 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the Accessibility Team at accessibility@essex.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Essex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- some pages have an illogical heading order making it difficult for users of assistive technologies to navigate. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships)
- some page titles are not descriptive of the purpose of the page. This could be confusing for some users who rely on a screen reader. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled)
- some pages have titles may cause confusion as the pages content. This fails WCAG 2.2 success criterion 1.4.2 (Page Title)
- there are some links with ambiguous text so users may not be able to identify where a link takes them. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose (In Context))
- some pages have text that does meet the minimum contrast requirement. This fails WCAG 2.2 success criterion 1.4.3 (Contrast(Minimum))
- some pages have focused items that are not clearly visible. This fails WCAG 2.2 success criterion 2.4.11 (Focus Not Obscured (Minimum)
Content that’s not within the scope of the accessibility regulations.
PDFs and other documents
Although some of Essex County Council’s older PDF’s are inaccessible and do not meet accessibility standards, we are working towards making as many PDF’s meet WCAG 2.1 AA accessibility standards as possible.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We are prioritising making PDFs accessible that:
- contain information on how users can access our service
- are most frequently downloaded
- contain information that has a statutory requirement
We have developed training and guidance to help all document creators develop accessible documents.
Preparation of this accessibility statement
This statement was prepared on 1st July 2024. It is due for review in 12 months.
The www.loveessex.org website was tested on 24 Jun 2024, carried out by Essex County Council.
The website was tested using Windows 10 Pro, using Windows Edge and Google Chrome as the web browsers.
The website has been tested using a commercial mobile emulator, to simulate a variety of common devices and software. However, given the range of devices and software available, a page’s functionality cannot be assured.