Staff abuse at recycling centres

Seven recycling centre employees came together to share some of the hurtful comments that they have experienced at work. Our video 'We are real, we deserve respect' is a powerful reminder of the affect that abuse can have on a person’s mental or emotional wellbeing.

The majority of site users are respectful towards our employees and to each other. However, even a small amount of abuse is still too much. Our staff are real people, who are on site to help you. Nobody deserves to feel threatened or unsafe at their place of work.

Watch the video here:

The safety and wellbeing of both our employees and visitors is of upmost importance. This is why we have recently refreshed and published our new Community Guidelines. This helps everyone to feel confident on what to expect when visiting our sites, and what we expect from our visitors.

We appreciate that the video featuring our employees is quite upsetting. If you have been affected by any of the content in the video, or if you or someone you know is struggling with mental health issues, here are some organisations that can help:

Mind – For mental health support and guidance. Visit the Mind website or call 0300 123 3393. 

Samaritans – Available 24/7 for confidential support. Call 116 123 or visit the Samaritans website.